Return Policy

📦 Return & Refund Policy

We want you to love your purchase, but if you're not completely satisfied, we're here to help.

✅ Returns

• You have [e.g., 14/30] days from the date of delivery to request a return.

• To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.

• Proof of purchase (e.g., order number or receipt) is required.

❌ Non-Returnable Items

• Gift cards

• Downloadable software/digital products

• Custom or personalized items

• Final sale items

🔁 Exchanges

If the item is defective or damaged, we will exchange it for the same item. Contact us at [your email address] with photos and your order number.

💸 Refunds

• Once we receive and inspect your return, we’ll notify you about the status.

• If approved, a refund will be processed to your original payment method within [e.g., 5–10 business days].

• Shipping costs are non-refundable (unless the return is due to our error).

🚚 Return Shipping

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service or purchasing shipping insurance.

📩 How to Start a Return

1. Email us at [your support email] with your order number.

2. Wait for return authorization and instructions.

3. Ship your item back to us using the instructions provided.